Privacy Policy
IPTVO values your privacy and is committed to protecting the confidentiality and security of personal information collected through our website and services.
1. Our Commitment to Your Privacy
IPTVO respects the privacy of our customers and website visitors. We understand the importance of transparency regarding how personal information is collected, used, stored and protected.
This Privacy Policy explains the types of information we may collect when you use the IPTVO website, purchase or request services, contact customer support, or otherwise interact with us.
IPTVO does not sell, rent, share or disclose personally identifiable information to third parties for marketing purposes without your consent.
2. Information We May Collect
Depending on how you use our website and services, we may collect information that you voluntarily provide to us.
- Your name.
- Your email address.
- Your telephone number when provided.
- Order and subscription information.
- Billing and payment-related information required to process an order.
- Messages and information submitted through customer support.
- Information provided through promotions, surveys or special offers.
The exact information collected may vary depending on the service or feature you choose to use.
3. How We Collect Information
We may collect personal information when you place an order, request a trial, subscribe to a service, contact customer support, communicate with us by email, complete a website form, or voluntarily participate in a promotion, survey or special offer.
Participation in promotional activities or surveys is voluntary. You may choose whether or not to provide the requested information.
4. How We Use Your Information
Information collected by IPTVO may be used to operate and improve our services and provide customer support.
- Provide and manage services you have requested or ordered.
- Process payments and billing.
- Confirm and manage orders.
- Provide technical and customer support.
- Send service-related messages and important account information.
- Respond to questions, support requests and other communications.
- Improve the functionality and customer experience of our services.
- Send promotions or service updates where permitted and appropriate.
5. Marketing Communications
From time to time, IPTVO may send information about updates, promotions, special offers or new services that may be relevant to customers.
If you no longer wish to receive promotional communications, you may use the unsubscribe option provided in the communication or contact our support team.
Service-related communications that are necessary to provide or manage an active service may still be sent when required.
6. Payment Information
Payment-related information may be collected or processed when you purchase a service from IPTVO. We use payment and commerce systems necessary to process transactions and manage orders.
IPTVO does not use customer payment information for unrelated marketing purposes.
7. Cookies and Website Information
Our website may use cookies and similar technologies to support normal website functionality, remember preferences, improve performance and understand how visitors interact with the website.
Your browser may allow you to block, delete or manage cookies. Disabling certain cookies may affect the functionality of some parts of the website.
8. Security
IPTVO takes reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.
These measures may include secure website connections, access controls, restricted access to sensitive information and other appropriate safeguards.
Customers are also responsible for protecting their own passwords, account credentials and devices. Never send passwords or sensitive login information through an unsecured communication channel.
9. Legal Requirements
IPTVO may disclose information when disclosure is required by applicable law, regulation, court order or valid legal process.
Information may also be used or disclosed when reasonably necessary to protect the rights, safety or security of IPTVO, our customers, our website or the public.
10. Business Transfers
If IPTVO is involved in a merger, acquisition, restructuring, transfer of assets or similar business transaction, customer information may be transferred as part of that transaction where permitted by applicable law.
11. Data Retention
Personal information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, provide customer support and meet legal or administrative obligations.
12. Your Privacy Choices
You may contact IPTVO if you have questions about personal information associated with your interactions with us or if you wish to request an update or correction to information you previously provided.
Requests may be subject to reasonable identity verification and applicable legal requirements.
13. Changes to This Privacy Policy
IPTVO may update this Privacy Policy periodically to reflect changes to our services, website practices or applicable requirements.
When changes are made, the updated version will be posted on this page and the “Last Updated” date may be revised.
Privacy Questions?
If you have questions about this Privacy Policy or how IPTVO handles personal information, contact our support team.
support@iptvo.ca